Session 1

Section A: Learning to be Efficient

• What is Outlook Really?
• New Features
• Outlook Editions
• Edition-Specific Features
• Edition Version Summary

Section B: Outlook Interface

• Getting Started
• Navigation Pane
• Information and Reading Panes
• To-Do Bar

Section C: Outlook Today

• The Ideal Assistant
• Customizing Outlook Today

Section D: Configuring E-mail Accounts

• How E-mail Works
• Account Settings
• Manual Configuration
• Changing E-mail Accounts

Section E: Creating E-mail

• Creating Messages
• Addressing the Message
• E-mail Options

Section F: E-mail Extras

• Formatting
• Voting Buttons
• Attachments
• Importance and Sensitivity
• Spell Check
• Saving a Draft

Section G: Hyperlinks and Quick Parts

• Using Hyperlinks
• Using Quick Parts
• Bookmark Hyperlinks

Section H: Setting E-mail Defaults

• E-mail Settings
• Mail Format
• Themes and Fonts
• Setting up E-mail Signatures
• Creating Multiple Signatures
• Section I: Securing E-mail
• Digital Signatures
• Encrypting Messages
• IRM
• Configuring IRM
• The Trust Center

Session 2

Section A: Receiving E-mail

• Replying to Messages
• Forwarding Messages
• Voting
• Receiving Attachments
• Sent Items
• Recall and Resent Messages
• Vote Tally

Section B: Working Offline

• Send/Receive Settings
• Send/Receive Groups
• Out of Office Assistant
• Downloading the Address Book

Section C: Changing Views

• Sorting
• Customizing Views
• Fields
• Views Dialog Box

Section D: Organizing Information

• Organizing with Categories
• Quick Click
• Organizing with Flags
• Custom Flags

Section E: Managing Junk Mail

• Junk Mail Tactics
• Junk Mail Folder
• Junk Mail Settings

Section F: Customizing Folders

• Folder Settings
• Deleting Items
• Creating Folders
• Organizing Folders
• Recover Deleted Items
• Saving in Different File Types

Section G: Managing Data Files

• Creating a Personal Folder Set
• Personal Folder Properties

Section H: Rules and Alerts

• Automated Features
• Rules
• Alerts
• Ordering Rules

Session 3

Section A: Archiving

• Activating Archiving
• AutoArchive Settings
• Manual Archiving

Section B: Searching

• Search Options
• Simple Searches
• Query Searches
• Using Search Folders
• Category Searches
• Custom Search Folders

Section C: Contact Basics

• Creating Contacts
• Modifying Contacts
• Adding Contacts
• Contact Views

Section D: Advanced Contacts

• Modifying Contacts
• Business Card Options
• Distribution Lists
• Secondary Address Books

Section E: Calendars and Scheduling

• Calendar Views and Entries
• Creating Appointments
• Creating Events
• Recurring Events
• Creating Events from E-mail

Section F: Calendar Defaults and Permissions

• Calendar Settings
• Assigning Delegate Permissions
• Viewing People's Calendars

Section G: Collaboration

• Group Calendars
• Send a Calendar via E-mail
• Publish Calendars Online

Section H: Meetings

• Scheduling Meetings
• Responding to Requests
• Tracking Responses
• Recurring Meetings
• Proposing New Meeting Times

Section I: Tasks and Journal

• Creating Tasks
• Assigning Tasks
• Recurring Tasks
• Responding to Assigned Tasks
• Task Views
• Tracking with the Journal