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MKT399B - Special Topics in Marketing - Marketing for Hospitality and Tourism

Second Term 2010-2011

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Course Description

As a special topic in marketing, this course examines the marketing context of tourism and hospitality. Major topics include: marketing of public and private sector tourism products and destinations; global dimensions of hospitality and tourism; strategic destination marketing; consumer decision processes; strategic alliance of multinational tourism and hospitality operators; branding and services marketing; sustainable tourism marketing; the implications of transportation systems on tourism activities; and e-marketing.






Lecturer

Second Term 2010-11

Mr. LIU King-yin, Francis   Sect. 1


Course Description and Schedule
 

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Lecture Notes     (Password Protected Zip Files)
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Week Topic to Cover Download Area
1 Orientation and Introduction (Chapter 1) Click here to download
2 Service Characteristics (Chapter 2) Click here to download
3 Environment (Chapter 4) Click here to download
4 Market Research (Chapter 5) Click here to download
5 Buyer Behavior (Chapter 6 & 7) Click here to download
6 Segmentation (Chapter 8) Click here to download
7 Destination Marketing (Chapter 17) Click here to download
8 Product (Chapter 9) Click here to download
9 Internal Marketing (Chapter 10) Click here to download
10 Pricing (Chapter 11) Click here to download
Distribution (Chapter 12) Click here to download
11 Promotion (Chapter 13, 14 & 16) Click here to download
Developing a Marketing Plan (Chapter 18) Click here to download
12 Case Presentation
13 Case Presentation / Project Presentation
14 Project Presentation 
15 Project Presentation / Course Review and Exam Briefing



Last Updated: 10 January 2011

Department of Marketing and International Business, Lingnan University
Tel: +852 2616 8240 Fax: +852 2467 3049 Email: mib@Ln.edu.hk