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ITSC

Who's who ?

Index: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

CHAN, Eva - Associate Director
As head of the Enterprise Application and Projects (EAPS) Section, Eva is responsible for managing the Application Services Team and the Web Services Team. She also oversees the new and ongoing development of the Banner/ERP projects and the myLingnan Portal to align with the strategic planning of ITSC to meet the University's objectives.  
Staff Location  MB401/2
Staff Extension  2616-8495
Staff Email  dootdoot@ln.edu.hk

CHAN Shek-hin, Gregory - Administrative Officer
Gregory oversees the daily operation of the General Office, and provides administrative support to the preparation of annual budget exercise, meetings and events, as well as compiling management reports. Gregory also acts as the ITSC liaison person to the HR Office, Joint Universities Computer Centre, and other outside parties.  
Staff Location  MB401
Staff Extension  2616-8411
Staff Email  gregorychan@ln.edu.hk

CHAN Tze-wai, Queenie - Assistant Information Manager I
Queenie is team leader of the User Services Team. She is responsible for the daily helpdesk operation and support to all users at Lingnan. She is also responsible for the planning and delivery of Information Literacy trainings to both staff and students. She manages the campus-wide hardware, software inventory of computing equipment and the PC and printer replacement exercises.  
Staff Location  MB401
Staff Extension  2616-8405
Staff Email  queenie@ln.edu.hk

CHEUNG Wai-man - Associate Director
As head of the Infrastructure Services Section, Wai Man is managing the Network Services Team, the System Support Services Team and the Data and System Services Team. He is responsible for overseeing the University’s server, database and network services, which include the operation, administration, planning, development, management and budget control of the database system, the data centres and LAN rooms, the network system, the IP Phone system, the WiFi system, the email system, the directory service, the file and print system, the Smart Card System, the Video Conferencing System, and the Internet infrastructure systems. He is also responsible for different IT infrastructure development projects for the University, as well as the VMware virtualisation infrastructure, IPv6 development, IP surveillance system and LED Display Wall. In addition, Wai Man participates in the JUCC Core Group Meetings and assists the ITSC Director to carry out the required follow up actions. He is also a member of the JUCC Network Task Force.  
Staff Location  MB203/2
Staff Extension  2616-8403
Staff Email  waiman@ln.edu.hk

KWOK Kwun-yip, Terence - Senior Information Manager
Terence is the Team Leader of Application Services (Finance, HR, Payroll and BI). He is responsible for planning, analysis, coordination, support and maintenance of Banner System. He is also responsible for application development, reports development, system customization and provides technical advices to functional users. Terence is also in-charge of the development of Business Intelligence System and provides data analytics solution to the University.  
Staff Location  MB401
Staff Extension  2616-8414
Staff Email  terence@ln.edu.hk

LAM Hon-yee, Joyce - Senior Information Manager
Joyce is the team leader of the Web Services and Projects Team and is responsible for providing leadership in strategic planning, operational and technical aspects of the University's Web presence and its infrastructure, as well as the marketing aspects of the University's online services. She also oversees the daily operations of the Web Team, including Lingnan's Web on the Internet, myLingnan Portal, and University e-Learning platform. She is also responsible for software development and testing, system administration and project management for web applications.  
Staff Location  MB401/5
Staff Extension  2616-8397
Staff Email  joyce.lam@ln.edu.hk

LAM Mei-chun, Louisa - Chief Information Officer and Librarian
My primary responsibility as the Chief Information Officer and University Librarian is to provide vision and strategic leadership in leveraging the latest information technologies to provide excellent IT services to support the mission and vision of the University. I will direct the development and oversee the management of different units in ITSC and partner with different academic and administrative units of the University to introduce the best IT initiatives to the community. All University members are welcome to tell me in what way ITSC can do better to serve your needs. Louis Lam
Staff Location  MB403/2
Staff Extension  2616-8545
Staff Email  louisalam@ln.edu.hk

LI Chi-keung, Dominic - Information Security Manager
Reporting to the Chief Information Officer (CIO), the Information Security (IS) Manager works closely with other Team Leaders and Senior Executives in the ITSC to achieve the highest level of information security in Campus. Dominic is responsible to provide strategic and technical policy development and direction on information systems security control to the Lingnan community. In addition, he is responsible for identifying and quantifying risks of the University’s information systems by monitoring, detection, and analysis of potential threats and vulnerabilities.  
Staff Location  MB401
Staff Extension  2616-8401
Staff Email  dominicli@ln.edu.hk

SHU Pui-yee, Dorothy - Institutional Research Manager
As the Institutional Research Manager, Ms. Dorothy Shu plans, organizes, and manages Lingnan's overall statistical and assessment information. She is responsible for data analysis to support decision-making, preparation of standard reports, as well as participating in the design, development, and implementation of the Business Intelligence system for the University. She also works closely with Deans and department heads to develop associated key performance indicators and produces standing and ad-hoc institutional/management information reports to support decision making at multiple levels of the University's organizational structure.  
Staff Location  MB401
Staff Extension  2616-8431
Staff Email  dorothyshu@ln.edu.hk

WONG Kit-pui - Information Manager
As the leader of the System Support Services Team, Kit Pui oversees different system architectures and platforms which provide mission-critical computing functions for the University. His team provides email, directory, file sharing, network printing and data backup system support services. He serves as the project manager in the design, evaluation, recommendation, acquisition, installation and deployment of new IT systems. From time to time, he compiles scripts to automate system operations. In addition, he supports the formulation of University-wide Information Security Policy and to assist in incident management, development of security practices and user education.  
Staff Location  MB203/3
Staff Extension  2616-8417
Staff Email  kp.wong@ln.edu.hk

WONG Siu-fung, Bennie - Senior Information Manager
Bennie is the leader of the Data and System Services Team, he is responsible for the planning, development, administration and management of the Banner database system, the Banner Application (INB and SSB) system and the VMware System. He is also responsible for the Campus Wide Storage Area Network (SAN) system, Smart Card System, Room Booking System, ILP Attendance Taking System, Hostel Security Management System, LED Display Wall and Video Conferencing System. As a member of the IS Incident Management Group, Bennie is responsible for carrying out investigation, managing and reporting of IS incidents, IS vulnerability and weaknesses analysis, assisting the Security Incident Management Group in making continuous improvement in the University IS policy and governance, and liaising with different departments in IS compliance and operational issues.  
Staff Location  MB203/1
Staff Extension  2616-8418
Staff Email  benniewong@ln.edu.hk

WONG Wai-chung, Tommy - Senior Information Manager
Tommy has been assigned as the liaison person of the HR systems in the team. He provides advice and support on Banner HR, Student and Alumni systems as well as Degree Works system for the University. He is also involved in the development of in-house applications, such as Course Teaching and Learning Evaluation (CTLE), Photo ID system and Legacy Student system maintenance. As a member of the Security Incident Management Group, Tommy is responsible for carrying out investigation, managing and reporting of IS incidents, IS vulnerability and weaknesses analysis, assisting the Security Incident Management Group in making continuous improvement in the University IS policy and governance, and liaising with different departments in IS compliance and operational issues.  
Staff Location  MB401
Staff Extension  2616-8498
Staff Email  tommy@ln.edu.hk