Account and Password Management

Lingnan Identity Access Management (IAM) provides a self-service password management portal for staff and students to activate and unlock accounts, change and reset passwords, in a single portal.

Available to:

Staff, Students, Alumni

How to Do?

New Staff / Students

For newly joined staff and students, they will receive "Computer Account Activation" slips with their usernames and email addresses. Account activation is required before accessing various IT services, such as myLingnan Portal, WebMail, Moodle, computer login, wireless network, etc.

• Account Activation

Existing Staff / Students / Alunmi

In order to facilitate self-help account management, staff, students and alumni are encouraged to register security questions for unlock account and change / reset password.

• Register Security Questions and Personal Email

After you have registered the security questions, you are able to:

• Change Password
• Forgot Password
• Unlock Account
• Reset Security Questions
• Reset Personal Email

Other Types of Accounts

Other than the above personal accounts, you can also request to create different kinds of accounts for special purposes, such as:

1. Departmental accounts for sending/receiving departmental emails
2. Project accounts for handling emails relating to projects
3. Guest WiFi accounts for visitors' temporary uses
4. Web accounts for creating department/project web pages

Please submit Service Requests in ITSC/Library Helpdesk to create these accounts.