Immigration & Customs

Immigration and customs processes in Hong Kong are clear and efficient. Here, we’ve got all the info you’ll need to ensure you’re prepared for a smooth entry so you can just get on with what’s most important: having a good time in Asia’s world city!


In general, all visitors to Hong Kong must have a passport that is valid for at least one month after the period of their intended stay in Hong Kong. However, documents issued to stateless persons must be valid for a minimum of two months after the period of intended stay. Please contact the Immigration Department for further details.

Nationals of most countries do not require a visa to enter Hong Kong for tourism and can stay for periods varying from seven to 180 days, depending on nationality. If you’re unsure of your status, please check with any Chinese embassy or consulate. You can also find further details about visa requirements on the Immigration Department website.


Hong Kong Special Administrative Region Travel Pass
This pass provides simplified immigration procedures for frequent business travellers who hold valid passports and are eligible to come to Hong Kong without a visa or entry permit for the purposes of a visit.

Eligibility criteria:

  • You must have a genuine need to visit Hong Kong frequently, and
  • you must have previously visited Hong Kong on three or more occasions (not including side visits to Mainland China or Macau) in the 12 months prior to the application, or
  • the Director of Immigration must be satisfied that your visits may bring substantial benefits to Hong Kong.

Pass holders may use Hong Kong residents' counters for simplified immigration clearance procedures.

Further details about this pass and a downloadable application form can be found on the Immigration Department website.


Frequent Visitor e-Channel
Frequent visitors to Hong Kong can now enjoy the convenience of computerised self-service e-Channels, which provide quick and easy immigration clearance.

Eligibility criteria:

1. Aged 18 or above
2. Holding a valid travel document and where appropriate, valid multiple visit visa
3. Holding one of the following documents:
  • HKSAR Travel Pass;
  • APEC Business Travel Card with ‘HKG’ printed on the reverse side;
  • Hong Kong International Airport Frequent Visitor Card
  • Frequent Flyer Programme membership card issued by airlines which have joined this scheme (please enquire with your airline)
4. For passengers not holding one of the documents mentioned in item 3:
  • Holding valid travel document which is not required to have entry visa / permit for entering Hong Kong SAR;
  • Have made visits to the Hong Kong SAR by air via the Hong Kong International Airport for no less than three times in the past 12 months immediately before enrolment for the e-Channel service
5. No adverse record in the Hong Kong SAR

Successfully enrolled visitors can use the Frequent Visitor e-Channels at the following control points.

  • Hong Kong International Airport
  • Lo Wu
  • Lok Ma Chau Spur Line
  • Hung Hom
  • Shenzhen Bay
  • Sha Tau Kok
  • Macau Ferry Terminal
  • China Ferry Terminal
  • Kai Tak Cruise Terminal
  • Man Kam To
  • Lok Ma Chau
  • Tuen Mun Ferry Terminal

Please click here to access the procedure for using the Frequent Visitor e-Channel.

Self-service departure for visitors to Hong Kong (Smart Departure) 
Visitors aged 11 or above who hold valid electronic travel documents compliant with the International Civil Aviation Organization’s requirements, and issued by designated countries or regions as announced by the Immigration Department, may opt for self-service departure clearance through Smart Departure e-Channels without prior enrolment. Please click here to access the procedure for using 'Smart Departure'


Foreign Consulates

More than 100 countries and territories have representative offices in Hong Kong. Their contact details are listed here.

*If an invitation letter is required for visa application, please contact the Conference Secretariat as early as possible.



























































































































Hong Kong is internationally famous for its safe, affordable and reliable public transport system that keeps the city moving at its trademark lightning speed. If lightning is too fast, you can switch gears by hopping on an unhurried tram or ferry and savour the city at an old-world pace.

Getting Here

Hong Kong’s raison d’être is its harbour, which has long connected it with the rest of the world. But today, the world-class infrastructure linking the city to the rest of the world offers travellers a host of attractive arrival and departure options.

-By Plane
Flights to Hong Kong
Hong Kong is a key aviation hub serviced by more than 100 airlines that provide connections to major cities throughout the world. Your gateway to the city is the 24-hour Hong Kong International Airport, which is consistently ranked among the best airports in the world. Use the search function below to find the most appropriate airlines travelling to and from your location. Check Flight Schedule

Getting Around

There are plenty of ways to get around Hong Kong, whether it’s by taxi, ferry, rail, bus or tram. The city claims one of the world's safest, most efficient and frequent public transport systems and a convenient payment method in the form of the Octopus Card.



Getting around Hong Kong to enjoy its world-class attractions couldn't be easier with the quick and efficient Mass Transit Railway (MTR) system. This covers all major districts in the territory, including stops at the boundary with Mainland China (Lo Wu Station and Lok Ma Chau Station).

The MTR consists of eleven rail lines, including Island, South Island, Tsuen Wan, Kwun Tong, Tseung Kwan O, Tung Chung, West Rail, East Rail, Ma On Shan, Disneyland Resort and the Airport Express. The MTR also operates a light rail system that runs between Yuen Long and Tuen Mun in the New Territories, plus an inter-city train service to Mainland China.

Adult Tourist Day Pass and Child Tourist Day Pass
Purchase a $65 Adult Tourist Day Pass or $30 Child Tourist Day Pass1 to enjoy any one day2 of unlimited travel on the MTR3 to experience Hong Kong. The ticket is valid for one month from the date of issue.

Please note:

  • Luggage size restrictions apply. Details here.
  • The Adult Tourist Day Pass and Child Tourist Day Pass are only available to visitors who are not Hong Kong residents and who have been in Hong Kong for less than 14 days.
  1. Valid for children aged 3 to 11
  2. One day of unlimited travel means 24 consecutive hours beginning from the recorded entry time of the first journey.
  3. Except the Airport Express, the MTR bus, East Rail Line First Class, Lo Wu Station and Lok Ma Chau Station.



It’s not hard to stay in touch when in Hong Kong, one of the world’s most ‘connected’ cities. So, when to switch off will be up to you!

Shopping & Dining

Asia’s world city is bursting with enough retail and dining options to keep the hungriest bargain-hunter weighed down with shopping bags and confounded by menu options for years. Here are some tips to make your shopping and dining mission in Hong Kong even easier.


The Hong Kong dollar
The legal tender in Hong Kong is the Hong Kong dollar (HKD), which is pegged to the US dollar at a rate of about 7.80 HKD to 1 USD, although exchange rates may fluctuate slightly. While coins are issued by the Government, interestingly, the issue of Hong Kong banknotes are shared between three commercial banks: HSBC, Standard Chartered Bank and Bank of China. These notes vary in design and colour according to denomination. Find more on Hong Kong’s coins and banknotes here.

Electricity and Voltage

The standard electrical voltage in Hong Kong is 220 volts AC, 50Hz. Most hotel bathrooms also have outlets for 100 volts, but if not, you will need a transformer for any appliance or electrical equipment. The majority of electrical outlets in Hong Kong take a three-pronged UK-style plug. You can buy an inexpensive adaptor for your electrical equipment at most convenience stores.

Useful Numbers

Emergency numbers
In emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 999.

Lost passport
If you lose your passport, make a 'lost report' at the nearest police station (call the Police Hotline 2527 7177 for locations or refer to their website to find a Report Room). Then contact your consulate to have your passport replaced.

Lost or stolen wallet
If your wallet or valuables are lost or stolen, please notify your hotel immediately and report the theft to police. Keep a separate record of your credit card numbers and report the loss to your card issuers as quickly as possible. Please check with your credit card issuers or insurance company for emergency assistance. Most issuers have toll-free numbers and 24-hour services to deal with such emergencies.

Emergency services (police, fire, ambulance)


Police Hotline

+852 2527 7177

+852 2807 0707

Hong Kong Tourism Board Visitor Hotline

+852 2508 1234

+852 2181 8888

+852 2824 6111

+852 2929 2222

+852 2961 8989

+852 2815 7711

+852 2921 2222

Hong Kong Observatory (for weather information)

+852 1878 200

Telephone directory enquiries


Visitor Information Services

The Hong Kong Tourism Board (HKTB) is here to answer your questions and provide information about all the sights, sounds and happenings in Hong Kong. Pop into one of our Visitor Centres to see what’s going on, or to just say hello!

HKTB Visitor Hotline: +852 2508 1234 (available from 9am to 6pm, daily) 

Hong Kong International Airport Visitor Centre

Address: Buffer Halls A and B, Arrivals Level, Terminal 1, Hong Kong International Airport, Lantau Island
Opening hours: 8am to 9pm daily
This visitor centre offers: 
  • Interactive sightseeing tips through iPad applications, maps and guides
  • Recommendations on major events and festivals
  • Practical information about airport facilities, flights, accommodation and transport.
Hong Kong Island Visitor Centre 

Address: The Peak Piazza (between The Peak Tower and The Peak Galleria), The Peak, Hong Kong Island
Opening hours: 11am to 8pm daily
This visitor centre offers:
  • Information about hiking products and events
  • Practical advice and recommendations on walking trails
  • Local insights from volunteers at selected times.
  • Mobile phone charging services available upon request
Kowloon Visitor Centre

Address: Star Ferry Concourse, Tsim Sha Tsui, Kowloon
Opening hours: 8am to 8pm daily
This visitor centre offers:
  • A comprehensive range of tourism products and services
  • Tailored itinerary planning
  • Assistance with booking selected tours
  • Signature souvenirs available for sale
  • Local insights from volunteers at selected times.
  • Mobile phone charging services available upon request


Source from: Hong Kong Tourism Board