Account Activation

Available to:

Staff, Students, Alumni

How to Do?

1. Access Self-Service Password Management Portal via https://selfservice.ln.edu.hk

2. Enter your username and the code showed in the textbox and click “Next”.

Enter your username and the code showed in the textbox and click “Next”

3. Answers ALL security questions to verify your identity.

Answers ALL security questions to verify your identity.

4. Register self-defined security questions

  • In order to enable self-help function for account unlock and password reset, you have to setup three self-defined security questions with answers from the list. The answers should contain at least 4 characters and should not be the same.
  • After answering the selected questions, click “Next”.

Register self-defined security questions

5. Enter your personal email address and click “Next”. A verification code will be sent to that email address.

Enter your personal email address

6. Enter the verification code received from your personal email and click “Next”.

Verification Code

Enter verification code

7. Review the security questions/answers and your personal email address. To change any of the security questions/answers and personal email address, click “Modify”. To confirm the entries, click “Next”.

Review the security questions/answers and your personal email address

8. Setup your password and retype for confirmation. Your password has to be minimum of 8 characters with a mixture of alphabets and numbers. Click “Confirm” to proceed.

Setup your password and retype for confirmation

9. Your account is activated with the following screen is shown. A successful email will be sent to both your Lingnan and personal email. Click "Yes" to continue with the two-factor authentication (2FA) setup, or click “No” to complete the account activation process.

Activitation completed