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To          :    All Staff and Students

From      :    Information Technology Services Centre

Date       :    6 April 2020


[Important Update] Upgrade of Banner ERP System

With regard to the upgrade of the Banner ERP system during the Easter Holiday in 2020, please note that Moodle and WebMail will remain in service during the upgrade period. They can be accessed using the following URLs:


In order to keep the Banner ERP System up-to-date, ITSC will upgrade the system during Easter Holiday in 2020 as summarised below. During the upgrade, all the affected services would be shutdown.

Upgrade Period

Affected IT Services

9:00 pm, 9 April 2020 (Thursday)
9:00 am, 14 April 2020 (Tuesday)

Banner ERP System, Web Admission System, Degree Works and University Portal 

In case you have any queries, please feel free to contact ITSC on 2616 7995.

We apologise for any inconvenience that may cause.

Thank you for your attention.