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Teaching and Learning Centre

Expertise of Education Manager (Technology) – James CHONG (PhD Candidate)

James is a versatile and experienced information system developer, database administrator, IT project supervisor and education technologist with demonstrated, hands-on experience in education software system development and integration. He is adept at combining management objectives with technology, creating strategies and directions with focuses on realistic solutions. He expertly plans and coordinates detailed tasks in line with quality standards, within established deadlines, and subject to budgetary requirements.


During his career in Lingnan University, not only has he supported and manage existing university-wide T&L technology services but also been engaged in new UGC-funded projects and the Knowledge Transfer (KT) projects. He has managed and coordinated university-wide projects, services and systems (e.g. IT Fluency programme, POMS, and University’s ePortfolio system etc.) and developed new software applications (e.g. the QAC online document repository, the ITF registration system and an online system for plagiarism awareness which is used by all students) hands-on working to tight deadlines.


The POMS system helps the Faculty of Business collect OBATL data and generate reports to pass the 5-year AACSB accreditation exercise since 2012/13 whilst the university-wide IT Fluency programme is a graduation requirement, which is mission-critical. In addition, James have also helped the Registry to develop the QAC web document access repository that was a critical factor during the 2016 UGC QAC Audit. He also engaged in the following cross-institutional projects:


Participation in the Cross-Institutional Projects


Project Title

Work done for


Developing and Evaluating a Learning Analytics
Platform to Support University Teachers for Pedagogical Decision-making in
Fostering Reflective Engagement of Students


  • Piloted the system for LCE1010 and MGT504
  • Facilitate the data collection and focus group interviews


Learning for Life: Knowledge & Education Exchange Platform



  • facilitated a training workshop for Lingnan Staff to use KEEP
  • posted materials to KEEP
  • setup 2 SPOCs for Lingnan’s Discipline Based Mini Lectures for English Enhancement
  • wrote interim progress reports and the final report
  • Reviewed the project


Apart from the above-mentioned projects, below is a list of TDG projects that he has been involved in and played a core role in developing the final deliverables:

On-going TDG Projects

Project Code



Peers Observing Peers: The organisation
of a formalised system for arranging peer-peer
classroom attendance and observation for purposes of teaching development



Discipline Based Mini Lectures for English



Adopting emerging technologies to enhance student



Successfully-Completed TDG Projects

Project Code



Improvement and Optimization of Online Course
Teaching and Learning Enhancement System



Building an Online Discussion Board and Service
Booking System for the English Language Support Service (ELSS)


Visualizing the Value Added-ness of Students’
Outcome-Based Performance: Developing a Data Visualization Component for the Programme Outcome Management System (POMS)


Development of an Online Teaching and Learning Portal


Building Integrated E-Textbook Phase II & III


The Diagnostic English Tracking Assessment
(DELTA): Continuation of Student Testing and Research and Development of the
Vocabulary Test Component at Lingnan University


An online Programme
Outcomes Management System (POMS) for continuous programme
improvement – Phase 3


Development of an on-line Course, Teaching and
Learning Enhancement System for Mid-Term Evaluation


Webcasting Teaching and Learning Centre’s
Seminars and Workshops over the Internet


Building an Integrated E-Textbook


A Learning and Teaching Development Programme for New Faculty


An online Programme
Outcomes Management System (POMS) for continuous programme
improvement – Phase 2


Professional Podcasting of eTextbooks


Developing a Range of English Language
Instructional Video Podcasts for Various Platforms


Supporting Blended Learning for the new 334
Curriculum at Lingnan


21st-century language learning with 21st-century


Automating Measures of Participation in Online


Building E-Textbooks for Various Platforms


Information Technology Fluency Projects – Project
1: Developing an Integrated IT Fluency Test and Registration System, Project
2: Developing an IT Fluency Self-Learning Programme


Integrating Rich Media into Language Learning


Information Technology Fluency Projects


Academic Qualifications:

  1. PhD (Business IT) Candidate (Feb. 2019 – current), USM, Malaysia. USM is:
  2. ranked 49 in Times Higher Education University Impact Rankings 2019
  3. ranked 165 in QS World rankings
  4. ranked 43 in QS Asian University Rankings
  5. ranked 14 in QS Top 50 under 50 University Rankings
  6. MSc (Electronic Commerce and Internet Computing), Faculty of Engineering, HKU
  7. Postgraduate Diploma in Computer Science, Curtin University, Australia
  8. Bachelor of Science (Computer Science), ECU, Australia


Professional Qualifications:

  1. Microsoft Certified Technology Specialist (MCTS): SQL Server
  2. Microsoft Certified Technology Specialist (MCTS): .NET Framework 2.0 Web Applications
  3. Microsoft Certified Microsoft Certified Professional Developer (MCPD): Web Developer
  4. Microsoft Certified Information Technology Professional (MCITP): Database Administrator
  5. Sun Certified Java Programmer (SCJP)
  6. iPhone Programming Course Certificate