Ling U

Ling U

Ling U

Ling U

Ling U

-		YAN, Aihua 顏愛華
		Associate Professor of Teaching Associate Director of Taught Postgraduate Programmes Office Faculty of Business, Lingnan University Tel:   (852) 2616-7930 Email:   [email protected] Room:   SEK112/7

Education

Ph.D. (University of Missouri – Saint Louis)
B.Sc & B.Eng (University of Science and Technology of China)

Biographical Sketch

Prof. YAN Aihua received her Ph.D. in Information Systems from the University of Missouri-Saint Louis. She was an assistant professor at the Saint Louis University and a visiting assistant professor at the City University of Hong Kong before joining the Lingnan University. Her research mainly focuses on understanding how IT transforms organizational behavior and impacts organizational performance. Her current research interests include IT healthcare, IT governance, digital transformation, and business analytics. Her work has appeared in the Medical Education, Journal of the American Medical Informatics Association (JAMIA), Journal of Information Technology, International Journal of Information Management, and she has presented several papers at academic conferences such as International Conference of Information Systems (ICIS), Hawaii International Conference on System Sciences (HICSS), Americas Conference on Information Systems (AMCIS), and Pacific Asia Conference on Information Systems (PACIS).

Research Interests

Artificial intelligence in healthcare, outsourcing governance, digital transformation, business analytics

Teaching Interests

Business data analytics, business intelligence, information system management, eBusiness integration, IT governance, knowledge management

Awards

• BBA Teaching Excellence Award, 2021, City University of Hong Kong, Department of Information Systems.
• Best Research Paper: The First Annual IAOP North American Outsourcing Research Workshop, International Association of Outsourcing Practitioners, Desert Ridge, Arizona, February 2015.
  
  

Research Grants

1. Co-PI: "Leveraging AI Systems in Depression Treatment", General Research Fund (GRF) - Research Grants Council (RGC) of Hong Kong, (2023-2024), David Xu, Aihua Yan, Lei Huang, Ron Cenfetelli.
2. PI: “The Impact of Course Design on Online Learning Outcomes”, Saint Louis University Summer Research Awards, 2015.
   
   

Journal Publications

1. Yan, A., Li, L., Lv, J., & Mirchandani, D. A. (2022). “Implementation strategies for high‐performance health care simulation centres: A multicentre exploratory case study in China.” Medical Education, Vol. 56, 5, pp. 535-546.
2. Yan, A., Zou, Y., and Mirchandani, D. (2020), “How hospitals in mainland China responded to the outbreak of COVID-19 using IT-enabled services: an analysis of hospital news webpages." Journal of the American Medical Informatics Association, Vol. 27, 7, pp. 991-999.
3. Lacity, M., Khan, S., Yan, A. (2016), “Review of the empirical business services sourcing literature: an update and future directions”, Journal of Information Technology, Vol. 31, 2, pp. 1-60.
4. Lacity, M, Soloman, S., Yan, A., and Willcocks, L (2011), “Business process outsourcing studies: a critical review and research directions”, Journal of Information Technology, Vol. 26, 4, pp.221-258.
5. Lacity, M., Khan, S., Yan, A., and Willcocks, L (2010), “A review of the IT outsourcing empirical literature and future research directions”, Journal of Information Technology, Vol. 25, 4, pp.395-433.
6. Lee, K., Yan, A., and Joshi, K. (2010), “Understanding the Dynamics of Users’ Belief in Software Application Adoption”, International Journal of Information Management, Vol. 31, 2, pp.160-170.
   
   

Industrial Magazine Articles

1. Lacity, M., Willcocks, L., and Yan A. (2015), “Are the Robots Really Coming?” Pulse Magazine, April/May 2015, pp.1-8.
2. Lacity, M., Willcocks, L., and Yan A. (2014), “Leadership Pairs behind High Outsourcing Performance”, Pulse Magazine, Issue 9, pp.52-57.
   
   

Conference Papers

1. Yan, A., Xu, J. (2021), “AI-human Hybrid for Depression Treatment: The Moderating Role of Social Stigma.” International Conference on Information Systems, Austin, USA.
2. Yan, A., Xu, J. (2021), “AI for Depression Treatment: Addressing the Paradox of Privacy and Trust with Empathy, Accountability, and Explainability.” International Conference on Information Systems, Austin, USA. (Best Short Paper Nominee)
3. Yan, A. (2019), “An Emerging Phenomenon in Mainland China: Healthcare Simulation Centers.” 2019 Health Information Technology Symposium (HITS 2019).
4. Yan, A. (2018), "Effective Outsourcing Governance: A Configurational Approach." The 22nd Pacific Asia Conference on Information Systems (PACIS 2018). Association for Information Systems, 2018.
5. Lacity, M., Yan, A., and Khan S. (2017), “Review of 23 Years of Empirical Research on Information Technology Outsourcing Decisions and Outcomes", the Fiftieth Hawaii International Conference on System Sciences, Hawaii, 2017.
6. Yan, A., Lacity, M., and Sabherwal, R., (2016), “Provider’s Innovativeness and Outsourcing Performance: The Moderating Effects of Contractual and Relational Governance”, Pacific Asia Conference on Information Systems 2016 Proceedings, Chiayi, Taiwan.
7. Yan, A., Lacity, M., and Sabherwal, R., (2015), “How Capabilities and Governance Mechanisms Influence Outsourcing Performance: Findings from the IAOP Value Health Check Survey”, The First Annual IAOP North American Outsourcing Research Workshop, Desert Ridge Arizona. (Best Paper Award)
8. Yan, A., Solomon, S., Mirchandani, D., Lacity, M., and Porra, J. (2013), “The Role of Service Agent, Service Quality, and User Satisfaction in Self-Service Technology Usage”, International Conference on Information Systems 2013 Proceedings, Milan, Italy.
9. Yan, A., and Sauter, V. (2013), “Risk Management of Information Systems Development in Distributed Environment”, Americas Conference on Information Systems 2013 Proceedings, Chicago.
10. Lee, K., Yan, A., and Joshi, K. (2009), “Exploring the time dimension in the technology acceptance model with latent growth curve modeling”, Americas Conference on Information Systems, San Francisco, CA.
    
    

Book Chapters

1. Fong, S. C. and Yan, A. (2021), Sustainable health and social care system in the community. In: Fong, Ben Y. F. and Wong, Martin C. S., (eds.), The Routledge Handbook of Public Health and the Community. Taylor & Francis Group, UK. ISBN 9780367634193.
2. Lacity, M, Yan, A., and Khan, S. (2016), Sourcing Information Technology Services: The Past Research Record and Future Research Directions. In: Routledge Companion to Management Information Systems: Managing Organizational IS, Knowledge and Innovation. Volume 3, Chapter 5.
3. Lacity, M, Soloman, S., Yan, A., and Willcocks, L (2014), Business process outsourcing studies: a critical review and research directions. In: Willcocks, L., and Lacity, M. (editors), The Economics of Outsourcing, Edward Elgar Publishing, Camberley, United Kingdom (Reprint).
4. Lacity, M. C., Khan, S. A., Yan, A., and Willcocks, L. P. (2012), Mapping the IT outsourcing landscape: review and future directions. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.), The New IT Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812.