Certificate in General Mediator Training

This programme is jointly organised by Lingnan Institute of Further Education and Hong Kong Mediation Centre. Mediation is a way of resolving disputes.  The role of a mediator is to use various techniques to help the parties in dispute to find out possible ways to solve conflicts and reach an agreement on the disputed matter through a win-win settlement.  It is also useful in daily life to break the predicament of interpersonal relationships and maintain effective communication.  The course provides a brief account of the elementary skills on mediation, including its basic principles, procedures, techniques and applications.

• Overview of concepts, trend and prospects of mediation
• Mediation processes I: mediation procedures, mediator’s opening statement
• Mediation processes II: joint session, separate sessions, agenda setting
• Mediation skills: communication skills and questioning skills,
• Mediation skills: active listening, facilitation skills, reframing skills, negotiation skills
• Mediation skills: application of body language, empowerment, handling impasses, closing the last gap
• Basic concept of contract and settlement agreement
• Rules of mediation and Mediation Ordinance
• Code of ethics for mediators
• Role-plays

• The course is recognized under the Qualifications Framework (QF level 3)，QR Registration No.:21/000031/L3
• Certificate of Graduation will be issued by Lingnan Institute of Further Education to students who have attended 100% of the class and passed each of the course assessment*.
• Certificate will be issued by HKMC to those students who have attended 100% and passed each of the course assessment*. With this Certificate, students can apply directly with the Hong Kong Mediation Accreditation Association Limited ("HKMAAL") for attempting accreditation. Successful accreditation will lead to qualification of "General Accredited Mediator" and listed on the panel of the HKMAAL and HKMC. For further details on the accreditation requirements and fees, please refer to HKMAAL's website http://www.hkmaal.org.hk/en/HowToBecomeAMediator_G.php.  (Remarks: For those who are seeking to be an accredited mediator of the HKMAAL must have at least 3 years full-time working experience.)

• The CPD points application to the Law Society of Hong Kong has been approved. Eligible participants will be awarded 48 CPD points after completing the course.

​* Settlement agreement drafting assessment (25%) and​ End-of-course assessment (75%)

Holders of Bachelor's degree or sub-degree (or equivalent/above qualification) in any discipline.

Applicants are required to complete an online application form and upload copies of the following supporting documents:

1. Copies of academic transcripts/certificates; AND
2. Copies of supporting documents for application of privilege (if applicable); AND
3. Document of tuition fee payment (Credit Card Payment Authorisation Form); OR
4. Applicants are required to post/send the cheques (note 1) within three days upon submission of online application form.

note 1: Two separate cheques for Application Fee and Tuition Fee (crossed cheques or bank drafts made payable to “Lingnan University”) (Post-dated cheque is not acceptable. Please write down 1. Course Name, 2. Applicant's Name, and 3. Contact No. on the back of each cheque)

Please mail the cheques / submit in person to Lingnan Institute of Further Education, specifying “Application for Lifelong Learning Programme - Course Code"

Address: Room 301, 3/F, Lau Chung Him Building, Lingnan University, Tuen Mun, New Territories, Hong Kong (Office hours: 9:00 am to 5:30 pm, Mondays to Fridays); or 

Please submit the cheques in person to Lingnan University Union Park Learning Centre (UPC)

Address: 6/F, Union Park Centre, 771-775 Nathan Road, Kowloon, Hong Kong (Office hours: 9:00 am to 5:30 pm, Mondays to Fridays; 9:00 am to 12:30 pm, Saturdays)

1. Application Fee: HK$200
2. Course Fee: HK$15,000 per programme

(1) Cheque 
Please make crossed cheques or bank drafts payable to “Lingnan University”.  Post-dated cheque is not acceptable.  Please write down 1. Course Name, 2. Applicant's Name and 3. Contact No. on the back of the cheques.

(2) VISA / Mastercard
Applicants can upload the completed Credit Card Payment Authorisation Form when filling in the application form. Applicants will be contacted via email for transactions afterwards.

Points to Note:
Applications will be processed only upon receipt of the completed application form, copies of supporting documents and payment documents. The application fee (if any) paid shall not be refunded. Tuition fee and other fees paid (if any) are neither refundable nor transferable except in cases where the programme is full or cancelled by LIFE. If payment fails, the applicant is required to settle the fees within three working days upon receipt of notification from LIFE. Failure to do so may result in cancellation of admission or suspension from subsequent classes. Students will be notified of class arrangements via email. Official receipts will be provided for all payments made by applicants. Unless otherwise notified, applicants are expected to attend classes at the times and venues specified on LIFE’s website or leaflet. In the event of any inconsistency between the online and leaflet versions, the online version shall prevail. If a refund is approved by LIFE, the process may take eight to ten weeks. For enquiries, please contact Lingnan Institute of Further Education (Lifelong Learning Programmes) at 2616 7255. LIFE reserves the rights to make the final decision regarding the programme offerings.​

This course has been included in the list of reimbursable courses under the Continuing Education Fund
This course is recognised under the Qualifications Framework (QF Level 3)

• Applicants must sign and submit to LIFE the “Statement of Consent and Acknowledgement”  before course commencement.

• Applications for fee reimbursement for CEF course(s) must be submitted within one year upon the successful completion of the courses*. Late applications will not be accepted.  Please refer to LIFE’s CEF webpage for more information.

*      "Successful completion" of a course means that an applicant has attended no less than 70% of the contactable hours of the course or such higher attendance requirement as prescribed for the course (whichever is higher) and attained an overall mark of either 50% or such higher percentage of assessment(s) as prescribed for the course (whichever is higher) as assessed by whichever method approved by the Secretary for Labour and Welfare (including any examination and assignment requirements with approved weighting).