Launch of the ITSC Smart Connect

ITSC is proud to introduce ITSC Smart Connect, a new AI-powered chatbot now available on our ITSC website. Designed to provide instant, round-the-clock assistance, Smart Connect provides a quick way to find information about our services and track the status of your support tickets.

Whether you need help registering 2FA Duo on your new device, resetting your password, or connecting to the campus Wi-Fi, Smart Connect can guide you in seconds round the clock – anytime, day or night.

While the chatbot handles routine queries efficiently, it is not a replacement for our dedicated team; rather, it serves as a complementary resource for immediate answers. For more complex technical issues or personalized support, our support staff remain ready to step in. 

We encourage you to explore this feature through the website and remember that our team is always just an email away at [email protected] for any additional help you may need.