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About Us
Vision, Mission & Strategic Plan
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Organisational Chart
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Opening Hours
Policies & Guidelines
Facilities & Services
Network Services
Information Security
Web Services
IT Project Management Guidelines
Personal Information Collection Statement
Policy of Sharing Server Resources Hosted at ITSC Data Centres
Scope and Principles of Sharing Server Resources
Eligible Users
Principles for Appropriate Use of Shared Server Resources
Procedures to Follow
Services
User Account Services
User Accounts
New User Account Activation
Account and Password Management
Register Security Questions and Personal Email
Change Password
Forgot Password
Unlock Account
Reset Security Questions
Reset Personal Email
Things to Be Aware of After You Change the Password
Account Termination
Account Services for Long-serving Retired Staff
Manage Departmental, Project and Contractor Accounts
Apply for new departmental, project and contractor account
Activate new departmental, project and contractor account
Register and using 2FA service for departmental, project and contractor account
Renew account expiry date / update administrator or custodian information
Expiry Accounts / Staff movement / Account Disabling handling for departmental, project and contractor accounts
Email
Email Services
Webmail
Email Quota and Space
New item name
Email Alias
Microsoft Outlook App
Bulk Mail Management System
Network Connection
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Access from Chinese Mainland
Hostel Network
Virus Protection for Hostel Residents
Connection of IoT Devices
Teaching, Learning and Research Services
Generative AI Service
LU Mobile
e-Learning on Moodle
General Information on Moodle for Instructors
How to backup courses in Moodle
How to import from another course in Moodle
Moodle Merge Course System
Moodle Mobile
Plagiarism - iThenticate
Qualtrics Survey System
Online Video Platform - Panopto
Online Teaching and Video Conferencing - Zoom
Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
Video Conferencing - Microsoft Teams
Term-end Course Teaching and Learning Evaluation (CTLE)
High Performance Computing (HPC) Services
IT Facilities
Teaching and Classroom Support
Lecture Theatres
Lecture Rooms
Tutorial Rooms
Teaching Computer Laboratories
Language Laboratories
Function Halls
M+ Learning Hub
General Computer Laboratories
Non-Teaching Venues Support
Conferencing Venuese
Exhibition and Activity Venues
Outdoor Areas
Hybrid Classrooms
Using Hybrid Classrooms - Hints and Tips
Campus-Wide IT Systems
myLingnan Portal
ERP Banner System
Banner 9
Microsoft Sharepoint
Website Publishing
Event Management System
Computing Services
Printing
Software
Software for Laboratories
Software for Teaching Venues
Software for Library
Microsoft Office 365 ProPlus
Research Computing
Microsoft OneDrive
Networked Disk Storage
Remote Desktop Connection
Audio Visual Services
Events Support Services
Desktop PC / AV Equipment On Loan for Supporting University Events
List of On-loan Equipment
Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
Telephone
Campus Telephone (IP Phones)
Softphone
Voice Mail
Information Security
Data Governance and Protection
Microsoft Azure Information Protection (AIP)
Data Loss Prevention System (DLP)
Cybersecurity Training
Network Access Control
Network Access Control - Hostel Wired Network
Network Access Control - Campus Wired Network
Two-Factor Authentication (2FA)
Register for 2FA Service
2FA Authentication with Mobile App
2FA Authentication with ByPass Code
Manage Devices for 2FA
Re-Registration for 2FA Service
Data Encryption Solution BitLocker-To-Go
Report Phishing Emails
Spam Control
Instructions for Releasing Quarantined Spam Messages - Email Client
Information Security - Best Practice
User Training
Information Literacy Courses
ILP Courses
Orientation
Other Seminars
LU Card
About
Design
Issuance and Replacement
Eligibility of Users
Photo Specifications
Card Renewal and Replacement for Students
Schedule & Enquiries
Technology
Governance of Smart Card Access Control Policy
FAQ
Briefing
News & Events
Scheduled Maintenance
Help and Enquiry
ITSC/Library Helpdesk
ITSC Service Counter
New item name
ITSC Smart Connect
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Register Security Questions and Personal Email
Change Password
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Reset Security Questions
Reset Personal Email
Things to Be Aware of After You Change the Password
Account Termination
Account Services for Long-serving Retired Staff
Manage Departmental, Project and Contractor Accounts
Apply for new departmental, project and contractor account
Activate new departmental, project and contractor account
Register and using 2FA service for departmental, project and contractor account
Renew account expiry date / update administrator or custodian information
Expiry Accounts / Staff movement / Account Disabling handling for departmental, project and contractor accounts
Email
Email Services
Webmail
Email Quota and Space
New item name
Email Alias
Microsoft Outlook App
Bulk Mail Management System
Network Connection
Campus Network
Wi-Fi Access
VPN Connection
Access from Chinese Mainland
Hostel Network
Virus Protection for Hostel Residents
Connection of IoT Devices
Teaching, Learning and Research Services
Generative AI Service
LU Mobile
e-Learning on Moodle
General Information on Moodle for Instructors
How to backup courses in Moodle
How to import from another course in Moodle
Moodle Merge Course System
Moodle Mobile
Plagiarism - iThenticate
Qualtrics Survey System
Online Video Platform - Panopto
Online Teaching and Video Conferencing - Zoom
Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
Video Conferencing - Microsoft Teams
Term-end Course Teaching and Learning Evaluation (CTLE)
High Performance Computing (HPC) Services
IT Facilities
Teaching and Classroom Support
Lecture Theatres
Lecture Rooms
Tutorial Rooms
Teaching Computer Laboratories
Language Laboratories
Function Halls
M+ Learning Hub
General Computer Laboratories
Non-Teaching Venues Support
Conferencing Venuese
Exhibition and Activity Venues
Outdoor Areas
Hybrid Classrooms
Using Hybrid Classrooms - Hints and Tips
Campus-Wide IT Systems
myLingnan Portal
ERP Banner System
Banner 9
Microsoft Sharepoint
Website Publishing
Event Management System
Computing Services
Printing
Software
Software for Laboratories
Software for Teaching Venues
Software for Library
Microsoft Office 365 ProPlus
Research Computing
Microsoft OneDrive
Networked Disk Storage
Remote Desktop Connection
Audio Visual Services
Events Support Services
Desktop PC / AV Equipment On Loan for Supporting University Events
List of On-loan Equipment
Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
Telephone
Campus Telephone (IP Phones)
Softphone
Voice Mail
Information Security
Data Governance and Protection
Microsoft Azure Information Protection (AIP)
How to Label an Email
How to Label Document Files
Data Loss Prevention System (DLP)
How to Protect and Encrypt a Document File with Password
DLP System Alerts
Cybersecurity Training
Network Access Control
Network Access Control - Hostel Wired Network
Network Access Control - Campus Wired Network
Two-Factor Authentication (2FA)
Register for 2FA Service
2FA Authentication with Mobile App
2FA Authentication with ByPass Code
Manage Devices for 2FA
Re-Registration for 2FA Service
Data Encryption Solution BitLocker-To-Go
Report Phishing Emails
Spam Control
Instructions for Releasing Quarantined Spam Messages - Email Client
Information Security - Best Practice
User Training
Information Literacy Courses
ILP Courses
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Microsoft Excel Advanced
Orientation
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Lecture Theatres
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