ITSC

IT Services for Staff

User Account Services User Accounts New User Account Activation Account and Password Management Account Termination Account Services for Long-serving Retired Staff	Email Email Services Webmail Checking Email Quota Auto Reply and Email Forwarding Email Alias Microsoft Outlook App Bulk Mail Management System Daily Notices	Network Connection Campus Network WiFi Access VPN Connection Connection of IoT Devices to the Campus Wi-Fi Network
Learning and Teaching Services ChatGPT Service LU Mobile e-Learning on Moodle Moodle Mobile ePortfolio Plagiarism - iThenticate Qualtrics Survey System Online Video Platform - Panopto Online Teaching and Video Conferencing - Zoom Video Conferencing - Microsoft Teams Term-end Course Teaching and Learning Evaluation (CTLE)	IT Facilities Teaching and Classroom Support General Computer Laboratories AV Equipment Support (non-teaching venues) Hybrid Classrooms	Campus-Wide IT Systems myLingnan Portal ERP Banner System Microsoft Sharepoint Website Publishing Registration Builder
Computing Services Printing Software Microsoft Office 365 ProPlus Research Computing Microsoft OneDrive Networked Disk Storage Remote Desktop Connection	Audio Visual Services Event Support Services Desktop PC / AV Equipment On Loan for Supporting University Events	Telephone Campus Telephone (IP Phones) Softphone Voice Mail
Information Security Data Governance and Protection Microsoft Azure Information Protection (AIP) Data Loss Prevention System (DLP) Cybersecurity Training Network Access Control (NAC) Two Factor Authentication (2FA) Data Encryption Solution BitLocker-To-Go Spam Control Best Practice	Information Literacy Information Literacy Courses List of Courses	Help and Enquiry ITSC Helpdesk ITSC Service Counter Hotline and Email