Appointment for counselling can be arranged by:
- Contacting the Unit in person (LYH316, 3/F, Lau Lee Yuen Haan Amenities Building)
- Call us at 2616 7024 during office hours (Mon to Fri: 9am -12:30pm; 1:30pm - 5:21pm | Close on Sat, Sun and Public Holiday)
- Email at counsel@LN.edu.hk
In case of urgent need for personal counselling due to emotional distress, you can come to our counter immediately. One of our counsellors will attend to you immediately.
In case you need psychological support beyond office hours, our 24-hour counselling hotline 26168866, which is managed by The Christian Family Service Centre, is also available to you. You are highly encouraged to consult a professional in agencies or institutions in the local community. For details, please refer to the Local Community Resources.
Typically counselling sessions last 50 minutes, but sometimes shorter or longer sessions are arranged. You should allow up to an hour for a first appointment. If you arrive late, please be aware that your appointment will be curtailed or may be re-scheduled.
We allocate appointments based on our assessment of what you have described on your form and the availability indicated on your timetable.
No, many personal, relationship or academic-related problems can be helped through counselling. Seeing a counsellor is about making a positive choice to get the help that you need.
The counselling we offer is confidential, which means we will not discuss your situation with anyone outside the counselling services, unless we have your consent to do so. Exceptions to this rule apply only if there are legal or statutory obligations to disclose, or if there is a risk of serious harm to the client or to others.
Yes. In accordance with professional practice, the Service keeps statistical information on clients and individual counsellors make notes about what happens during sessions. These records are strictly confidential and do not go outside the Service.
It is voluntary for students to seek counselling. Therefore, it is the students’ own choice and responsibility to make an appointment for our service. If the student asks you to help making an appointment, call us while the student is with you. You may also consider accompanying the student to come to our center.
If your friends or roommates decides not to see counsellor at this moment, respect his/her choice and encourage him/her to seek professional help when they are ready. You can give them the leaflet of counselling services. Forcing someone to go to counselling is not likely to have any positive results in the long run. It is better to maintain your relationship first so that he or she can approach you if needed.
We didn’t set any limit for the sessions that you can be arranged. Our counselling services adopts a client- need-oriented counselling principle. The number of sessions will depend on the nature of issues and the mutual agreement between you and the counsellor.