ITSC

Vision, Mission & Strategic Plan

Vision

ITSC aspires to become a forward-looking centre of excellence providing enabling solutions and leveraging cutting-edge technology to advance the strategic priorities of the University.

Mission

ITSC is committed to transform and modernize its IT administrative and academic support systems, solutions, applications, platforms running on a growing robust, secure and high-performance network and communication infrastructure and to respond proactively and swiftly to emerging technologies to create a technology-enabling environment for the pursuit of academic excellence.

Strategic Themes and Goals 2019-2025

The University has developed the Strategic Plan 2019-2025 on the basis of its continual commitment to excellence and the solid achievements made in the past to outline the goals and strategies that will guide its development in the next six years. To support the University’s six key strategic areas and the associated initiatives, ITSC has set forth the following strategic themes and goals that align with the University’s strategic priorities to guide the ITSC staff on the development and implementation of its annual action plan. Building on the past foundation, and in view of the opportunities as well as threats presented, these strategies will strive to maximize our strengths to bring continuous improvement to ITSC services.

Themes	Goals
IT in Supporting Teaching and Learning	Improve the efficiency of student recruitment
	Enhance the support for online learning and teaching
	Support student development and residential education
	Facilitate student graduation
IT in Facilitating Research	Support the data collection, verification and submission for RAE2020
	Grow high-performance network and computing facilities
	*Support emerging scholarship projects
IT in Enhancing Administrative Efficiency	Continue to enhance enterprise-wide applications and systems to build a strong foundation for the University
	Collect institutional data for University’s informed decision-making
	Provide training to equip staff and students with new skills
Creating Cutting-edge IT Space and Facilities	Modernize the data centre infrastructure
	Build smart and sustainable teaching and learning space
	Introduce smart technologies in creating IT facilities
	Support the University entrepreneurship initiatives
Building a Secure Campus	Enforce the implementation of 2FA to cover more systems and accounts
	Raise the community awareness on information security
	Enhance the security control for existing systems
	Install a robust information security architecture
	Improve the capacity for disaster recovery
Maintaining Sustainable Development	Diversify the methodology of application development
	Prioritize the handling of new and enhancement requests for system development
	Build a sustainable and competent manpower force
	Sustain financial resources