ITSC
Vision, Mission & Strategic Plan
Vision
ITSC aspires to become a forward-looking centre of excellence providing enabling solutions and leveraging cutting-edge technology to advance the strategic priorities of the University.
Mission
ITSC is committed to transform and modernize its IT administrative and academic support systems, solutions, applications, platforms running on a growing robust, secure and high-performance network and communication infrastructure and to respond proactively and swiftly to emerging technologies to create a technology-enabling environment for the pursuit of academic excellence.
Strategic Themes and Goals 2019-2025
The University has developed the Strategic Plan 2019-2025 on the basis of its continual commitment to excellence and the solid achievements made in the past to outline the goals and strategies that will guide its development in the next six years. To support the University’s six key strategic areas and the associated initiatives, ITSC has set forth the following strategic themes and goals that align with the University’s strategic priorities to guide the ITSC staff on the development and implementation of its annual action plan. Building on the past foundation, and in view of the opportunities as well as threats presented, these strategies will strive to maximize our strengths to bring continuous improvement to ITSC services.
Themes | Goals |
IT in Supporting Teaching and Learning | Improve the efficiency of student recruitment |
Enhance the support for online learning and teaching | |
Support student development and residential education | |
Facilitate student graduation | |
IT in Facilitating Research | Support the data collection, verification and submission for RAE2020 |
Grow high-performance network and computing facilities | |
*Support emerging scholarship projects | |
IT in Enhancing Administrative Efficiency | Continue to enhance enterprise-wide applications and systems to build a strong foundation for the University |
Collect institutional data for University’s informed decision-making | |
Provide training to equip staff and students with new skills | |
Creating Cutting-edge IT Space and Facilities | Modernize the data centre infrastructure |
Build smart and sustainable teaching and learning space | |
Introduce smart technologies in creating IT facilities | |
Support the University entrepreneurship initiatives | |
Building a Secure Campus | Enforce the implementation of 2FA to cover more systems and accounts |
Raise the community awareness on information security | |
Enhance the security control for existing systems | |
Install a robust information security architecture | |
Improve the capacity for disaster recovery | |
Maintaining Sustainable Development | Diversify the methodology of application development |
Prioritize the handling of new and enhancement requests for system development | |
Build a sustainable and competent manpower force | |
Sustain financial resources |