Opening Hours

The ITSC Office and its Service Counter operate during the following normal service hours and adjust their service hours during exam/term break and summer period. There is a special arrangement on adverse weather, including hoisting of typhoon Signal No. 8 or above and Black Rainstorm Warning.

Normal Service Hours

Services	Monday to Friday	Saturdays, Sundays and Public Holidays
General Office	09:00 – 17:36	Closed
ITSC Service Counter	08:30 – 12:30 14:00 - 18:30	Closed
Hotline Enquires	08:30 - 18:30	Closed

Service Hours during Exam / Term Break and Summer Period

Services	Monday to Friday	Saturdays, Sundays and Public Holidays
General Office	09:00 – 17:36	Closed
ITSC Service Counter	09:00 – 12:30 14:00 - 17:30	Closed
Hotline Enquiries	09:00 - 17:30	Closed

Adverse Weather Arrangements

Services	Typhoon Signal No. 8 or above / Extreme Conditions^
	Hoisted / In force before Normal Service Hours	Hoisted / In force during Normal Service Hours	Lowered before 1:00 p.m. (Monday - Friday)
General Office	Closed	Close Immediately	Open as soon as practicable within 2 hours
ITSC Service Counter
Hotline Enquiries

Services	Black Rainstorm Warning^
	In force before Normal Service Hours	In force during Normal Service Hours	Lowered before 1:00 p.m. (Monday - Friday)
General Office	Closed	Remain open	Open as soon as practicable within 2 hours
ITSC Service Counter
Hotline Enquiries

Opening Hours may change with prior notice.
^ For the latest update of ITSC opening hours and announcement during Adverse Weather Conditions, please login to ITSC/Library Helpdesk
^ For Work Arrangements in times of Adverse Weather Conditions, please refer to Staff Handbook by HRO (Login required).

IT Support Services Outside Service Hours

You may seek IT support services via the following channels:

ITSC/Library Helpdesk
Email to [email protected]
For emergency, please call Campus Support Office (CSO) hotline at 2616-7134 / 2616-7139 or Security Control (24 hours) at 2616-8705