Reset Security Questions

Available to:

Staff, Student, Alumni

How to Do?

1. Access Self-Service Password Management Portal via

2. Enter your username and the code showed in the textbox and click "Next".

Enter username and code

3. Click "Reset Security Questions".

Select "Reset Security Questions"

4. Enter your password and click "Next".

Enter current password

5. Choose any three questions listed and provide answers with at least 4 characters. Questions could not be duplicated and no same answer is allowed. After answering the selected questions, click "Next".

Choose security questions

6. Review the security questions/answers. To change any of the security questions/answers, click "Modify". To confirm the entries, click "Next".

Review security questions

7. Upon completion, emails will be sent to both your Lingnan email and personal email.

Reset completed