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Information Technology Services Centre

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tagline
  • About Us
    • Vision, Mission & Strategic Plan
    • Organisation Structure
    • Service Pledge
    • Organisational Chart
    • ITSC Newsletter
  • Opening Hours
  • Policies & Guidelines
    • Facilities & Services
    • Network Services
    • Information Security
    • Web Services
    • IT Project Management Guidelines
    • Personal Information Collection Statement
    • Policy of Sharing Server Resources Hosted at ITSC Data Centres
      • Scope and Principles of Sharing Server Resources
      • Eligible Users
      • Principles for Appropriate Use of Shared Server Resources
      • Procedures to Follow
  • Services
    • User Account Services
      • User Accounts
      • New User Account Activation
      • Account and Password Management
        • Register Security Questions and Personal Email
        • Change Password
        • Forgot Password
        • Unlock Account
        • Reset Security Questions
        • Reset Personal Email
        • Things to Be Aware of After You Change the Password
      • Account Termination
      • Account Services for Long-serving Retired Staff
      • Manage Departmental, Project and Contractor Accounts
        • Apply for new departmental, project and contractor account
        • Activate new departmental, project and contractor account
        • Register and using 2FA service for departmental, project and contractor account
        • Renew account expiry date / update administrator or custodian information
        • Expiry Accounts / Staff movement / Account Disabling handling for departmental, project and contractor accounts
    • Email
      • Email Services
        • Webmail
        • Checking Email Quota
        • Auto Reply and Email Forwarding
        • Email Alias
        • Microsoft Outlook App
      • Bulk Mail Management System
    • Network Connection
      • Campus Network
      • Wi-Fi Access
      • VPN Connection
        • Access from Chinese Mainland
      • Hostel Network
        • Virus Protection for Hostel Residents
      • Connection of IoT Devices
    • Teaching, Learning and Research Services
      • Generative AI Service
      • LU Mobile
      • e-Learning on Moodle
        • General Information on Moodle for Instructors
        • How to backup courses in Moodle
        • How to import from another course in Moodle
        • Moodle Merge Course System
      • Moodle Mobile
      • Plagiarism - iThenticate
      • Qualtrics Survey System
      • Online Video Platform - Panopto
      • Online Teaching and Video Conferencing - Zoom
        • Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
      • Video Conferencing - Microsoft Teams
      • Term-end Course Teaching and Learning Evaluation (CTLE)
      • High Performance Computing (HPC) Services
    • IT Facilities
      • Teaching and Classroom Support
        • Lecture Theatres
        • Lecture Rooms
        • Tutorial Rooms
        • Teaching Computer Laboratories
        • Language Laboratories
        • Function Halls
        • M+ Learning Hub
      • General Computer Laboratories
      • Non-Teaching Venues Support
        • Conferencing Venues
        • Exhibition and Activity Venues
        • Outdoor Areas
      • Hybrid Classrooms
        • Using Hybrid Classrooms - Hints and Tips
    • Campus-Wide IT Systems
      • myLingnan Portal
      • ERP Banner System
        • Banner 9
      • Microsoft Sharepoint
      • Website Publishing
      • Event Management System
    • Computing Services
      • Printing
      • Software
        • Software for Laboratories
        • Software for Teaching Venues
        • Software for Library
      • Microsoft Office 365 ProPlus
      • Research Computing
      • Microsoft OneDrive
      • Networked Disk Storage
      • Remote Desktop Connection
    • Audio Visual Services
      • Events Support Services
      • Desktop PC / AV Equipment On Loan for Supporting University Events
        • List of On-loan Equipment
        • Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
    • Telephone
      • Campus Telephone (IP Phones)
      • Softphone
      • Voice Mail
    • Information Security
      • Data Governance and Protection
        • Microsoft Azure Information Protection (AIP)
        • Data Loss Prevention System (DLP)
      • Cybersecurity Training
      • Network Access Control
        • Network Access Control - Hostel Wired Network
        • Network Access Control - Campus Wired Network
      • Two-Factor Authentication (2FA)
        • Register for 2FA Service
        • 2FA Authentication with Mobile App
        • 2FA Authentication with ByPass Code
        • Manage Devices for 2FA
        • Re-Registration for 2FA Service
      • Data Encryption Solution BitLocker-To-Go
      • Report Phishing Emails
      • Spam Control
        • Instructions for Releasing Quarantined Spam Messages - Email Client
      • Information Security - Best Practice
    • User Training
      • Information Literacy Courses
        • IL Courses
      • Orientation
      • Other Seminars
  • LU Card
    • About
    • Design
    • Issuance and Replacement
      • Eligibility of Users
      • Photo Specifications
      • Card Renewal and Replacement for Students
    • Schedule & Enquiries
    • Technology
    • Governance of Smart Card Access Control Policy
    • FAQ
    • Briefing
  • News & Events
  • Scheduled Maintenance
  • Help and Enquiry
    • ITSC/Library Helpdesk
    • ITSC Service Counter
    • Hotline and Email
    • ITSC Smart Connect

Information Technology Services Centre

tagline
  • 繁
  • 简
  • Facebook
  • X
  • LinkedIn
  • Weibo
  • Whatsapp
  • Email
  • About Us
    • Vision, Mission & Strategic Plan
    • Organisation Structure
    • Service Pledge
    • Organisational Chart
    • ITSC Newsletter
  • Opening Hours
  • Policies & Guidelines
    • Facilities & Services
    • Network Services
    • Information Security
    • Web Services
    • IT Project Management Guidelines
    • Personal Information Collection Statement
    • Policy of Sharing Server Resources Hosted at ITSC Data Centres
      • Scope and Principles of Sharing Server Resources
      • Eligible Users
      • Principles for Appropriate Use of Shared Server Resources
      • Procedures to Follow
  • Services
    • User Account Services
      • User Accounts
      • New User Account Activation
      • Account and Password Management
        • Register Security Questions and Personal Email
        • Change Password
        • Forgot Password
        • Unlock Account
        • Reset Security Questions
        • Reset Personal Email
        • Things to Be Aware of After You Change the Password
      • Account Termination
      • Account Services for Long-serving Retired Staff
      • Manage Departmental, Project and Contractor Accounts
        • Apply for new departmental, project and contractor account
        • Activate new departmental, project and contractor account
        • Register and using 2FA service for departmental, project and contractor account
        • Renew account expiry date / update administrator or custodian information
        • Expiry Accounts / Staff movement / Account Disabling handling for departmental, project and contractor accounts
    • Email
      • Email Services
        • Webmail
        • Checking Email Quota
        • Auto Reply and Email Forwarding
        • Email Alias
        • Microsoft Outlook App
      • Bulk Mail Management System
    • Network Connection
      • Campus Network
      • Wi-Fi Access
      • VPN Connection
        • Access from Chinese Mainland
      • Hostel Network
        • Virus Protection for Hostel Residents
      • Connection of IoT Devices
    • Teaching, Learning and Research Services
      • Generative AI Service
      • LU Mobile
      • e-Learning on Moodle
        • General Information on Moodle for Instructors
        • How to backup courses in Moodle
        • How to import from another course in Moodle
        • Moodle Merge Course System
      • Moodle Mobile
      • Plagiarism - iThenticate
      • Qualtrics Survey System
      • Online Video Platform - Panopto
      • Online Teaching and Video Conferencing - Zoom
        • Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
      • Video Conferencing - Microsoft Teams
      • Term-end Course Teaching and Learning Evaluation (CTLE)
      • High Performance Computing (HPC) Services
    • IT Facilities
      • Teaching and Classroom Support
        • Lecture Theatres
        • Lecture Rooms
        • Tutorial Rooms
        • Teaching Computer Laboratories
        • Language Laboratories
        • Function Halls
        • M+ Learning Hub
      • General Computer Laboratories
      • Non-Teaching Venues Support
        • Conferencing Venues
        • Exhibition and Activity Venues
        • Outdoor Areas
      • Hybrid Classrooms
        • Using Hybrid Classrooms - Hints and Tips
    • Campus-Wide IT Systems
      • myLingnan Portal
      • ERP Banner System
        • Banner 9
      • Microsoft Sharepoint
      • Website Publishing
      • Event Management System
    • Computing Services
      • Printing
      • Software
        • Software for Laboratories
        • Software for Teaching Venues
        • Software for Library
      • Microsoft Office 365 ProPlus
      • Research Computing
      • Microsoft OneDrive
      • Networked Disk Storage
      • Remote Desktop Connection
    • Audio Visual Services
      • Events Support Services
      • Desktop PC / AV Equipment On Loan for Supporting University Events
        • List of On-loan Equipment
        • Guideline on Setting Up Notebook and Conference Equipment for Online Meeting or Interview
    • Telephone
      • Campus Telephone (IP Phones)
      • Softphone
      • Voice Mail
    • Information Security
      • Data Governance and Protection
        • Microsoft Azure Information Protection (AIP)
        • Data Loss Prevention System (DLP)
      • Cybersecurity Training
      • Network Access Control
        • Network Access Control - Hostel Wired Network
        • Network Access Control - Campus Wired Network
      • Two-Factor Authentication (2FA)
        • Register for 2FA Service
        • 2FA Authentication with Mobile App
        • 2FA Authentication with ByPass Code
        • Manage Devices for 2FA
        • Re-Registration for 2FA Service
      • Data Encryption Solution BitLocker-To-Go
      • Report Phishing Emails
      • Spam Control
        • Instructions for Releasing Quarantined Spam Messages - Email Client
      • Information Security - Best Practice
    • User Training
      • Information Literacy Courses
        • IL Courses
      • Orientation
      • Other Seminars
  • LU Card
    • About
    • Design
    • Issuance and Replacement
      • Eligibility of Users
      • Photo Specifications
      • Card Renewal and Replacement for Students
    • Schedule & Enquiries
    • Technology
    • Governance of Smart Card Access Control Policy
    • FAQ
    • Briefing
  • News & Events
  • Scheduled Maintenance
  • Help and Enquiry
    • ITSC/Library Helpdesk
    • ITSC Service Counter
    • Hotline and Email
    • ITSC Smart Connect
  • Information for
    • Prospective Students
    • Current Students
    • Staff
    • Alumni
    • Media
    • Visitors
    • Announcements
    • Careers at Lingnan
  • Quick Links
    • Academic & Admin Depts
    • Library
    • Registry
    • Chinese Medicine Clinic
    • MyLingnan Portal
    • Moodle
    • Webmail
    • Staff Directory
  • Generative AI Service
  • Cybersecurity Training
  • LU Mobile

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