User Account Services
Account and Password Management
Lingnan Identity Access Management (IAM) provides a self-service password management portal for staff and students to activate and unlock accounts, change and reset passwords, in a single portal.
How to Do?
New Staff / Students
For newly joined staff and students, they will receive "Computer Account Activation" slips with their usernames and email addresses. Account activation is required before accessing various IT services, such as myLingnan Portal, WebMail, Moodle, computer login, wireless network, etc.
Existing Staff / Students / Alunmi
In order to facilitate self-help account management, staff, students and alumni are encouraged to register security questions for unlock account and change / reset password.
After you have registered the security questions, you are able to:
Other Types of Accounts
Other than the above personal accounts, you can also request to create different kinds of accounts for special purposes, such as:
- Departmental accounts for sending/receiving departmental emails
- Project accounts for handling emails relating to projects
- Guest WiFi accounts for visitors' temporary uses
- Web accounts for creating department/project web pages
Please submit Service Requests in ITSC Helpdesk to create these accounts.