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Information Security

2FA Authentication with ByPass Code

If you do not have your registered mobile device on hand (or device lost), you can obtain a ByPass Code from the 2FA device management webpage to pass the 2FA requirement.

Available to:

Staff, Students

Service Hours:

7x24

How to use?

1. Login to 2FA activated services outside campus or using hostel wired connection

2. Click "Retrieve ByPass Code"

2FA ByPass Code

3. A separate browser window opens, indicating that the ByPass Code has been sent to your registered email address. Login to your registered email address to retrieve the ByPass Code.

2FA Passcode Sent

4. Enter the ByPass Code received within ONE hour to pass the authentication process.

2FA Enter Passcode

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