Campus Telephone (IP Phone)

The University’s telephone system is running on the campus IP network. The phone handsets are Power-over-Ethernet (PoE) devices on which no external power adapter is required. Extensive functions are supplemented with Softphone and the Telephone Application Programming Interface.

Available to:

Staff

Service Hours:

7x24

Service Request:

• Handsets on loan 
• Relocation and replacement  of  handsets; or change of display name of a non-personal handset
• PIN reset
• Setting up special functions, such as pick-up group, hunt-group, intercom (boss and secretary), or call forwarding, etc.

How to Use:

	Types of IP Phone	Model and Phone Quick Start Guide
1.		Desk Phone Model for Department Heads  Model: Cisco Model 8841 Phone Quick Start Guide for 8800
2.		Desk Phone Model for Department Secretaries and Executives Model: Cisco Model 8811 Phone Quick Start Guide for 8800
3.		Desk Phone Model for General Purposes Model: Cisco Model 7841 Phone Quick Start Guide for 7800

FAQ:

• Q: How to access the IP phone self care portal
  A: Login to https://phone.ln.edu.hk/ucmuser/ with your username and password
• Q: How to set call forwarding function and your own speed dial on the IP phone self care portal?
  A: Please refer the "IP Phone Self Care Portal Manual" (below)
• Q: How to login to the IP phone self care portal
  A: Login with your username and password

Related Articles:

• IP Phone Self Care Portal Manual